We make every effort to process your order as quickly as possible. As long as the order has not been processed by our warehouse team, we are able to cancel your order. However, during promotion periods such as Cyber Weekend, we are unable to cancel orders once they have been placed due to the high volume of orders received during this time.
If you no longer want the item(s) purchased, and as long as your product is unopened, please contact our support team by phone or email and we'll set up a return for refund. Shipping fees are non-refundable, and you will be responsible for return postage.