General
General Order Questions
- I can't add the case I want to my cart. How can I place my order?
- What should I do if the product I want is out of stock?
- When will my order be processed?
- How will you process pre-orders?
- Which holidays do you observe?
- Does my billing address have to match the address on file with my credit card?
Shipping Questions
- What are your shipping charges?
- If I chose the free shipping option, how will my order be processed?
- What do I do if there are no shipping methods to choose from during checkout? How do I place an order?
- How long does it take to ship?
- Do you pay for custom fees for international orders?
- Do you ship to APO, FPO and DPO addresses?